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How to Contact MSN ?
MSN refers to Microsoft’s web portal, their various applications, and their dial-up service. These services do not provide many different ways to contact MSN, although MSN always has customer service representatives available. You can call them to discuss technical and billing issues or post questions to their community page. By using these options, you can get in touch with MSN to quickly solve whatever problem you are experiencing.
Method 1 - Accessing the Support Page
1. Visit the MSN home page. First, go to Microsoft’s page so you can access some of the contact options on your account. It is easy to access through MSN’s main page, although you can get there through other MSN pages as well.
• The home page is located at https://www.msn.com/.
2. Log in with your Microsoft account. In the upper right corner of the screen, you should be able to see your account’s name. If you are not logged in, you will see the words “Sign In” there. Make sure you are signed in with the account you wish to discuss with Microsoft’s customer support.[1]
• To log in, click on the sign in prompt, then type in your email address and password.
3. Click on the help button to go to the user support. Click on the gear icon, which is next to your account name in the upper right corner of the screen. Look at the bottom of the menu that pops out. Click on the “Help” option to navigate to the support page.[2]
• The page is located at https://support.microsoft.com/en-us/products/msn.
• If you cannot see the gear icon, scroll down to the bottom of the page. Click on the small “Help” link.
4. Use the FAQ links to answer basic questions. On the support page, you will see a few headers, such as “How-to topics for MSN Explorer.” Click on the arrow to see a list of common questions. You can then click on the question links to get more information on common issues and how to solve them.[3]
• For instance, the page provides information on topics such as signing in to MSN and operating its email system.
Method 2 - Speaking with MSN Support Staff
Method 3 - Using the Community Forum
2. Select a topic to discuss. When you first navigate to the community page, it will list a few topics, such as “Accounts” and “Installing Apps.” Choose the topic that most closely relates to the issue you are experiencing. You will get quicker and more effective help if you go to the appropriate topic.[9]
• If you are unsure which topic to choose, click on the “All Topics” option
3. Post your question to the community. Click on the “Ask A Question” button in the upper right corner of the screen. You will be asked to sign in with your Microsoft account. Then, type your question into the text box provided. Select the topic again in the drop-down box underneath it.
• MSN will email you when someone replies to your post. Return to the page to check for responses.
Set up email in the Mail app
If you have Windows 10 or a later version and you sign in with a Microsoft account that has an Outlook.com, Live, Hotmail, or MSN address, that account is added to the Mail and Calendar apps. You can add that email account and many other email accounts to the Mail and Calendar apps to start sending and receiving email and creating and managing events.
Notes: -
• Seeing a message that your account is out of date? You probably need to update your account settings. See Fixing an out-of-date account for more information.
• Did you set up your email, but you don't see your messages? Change your mailbox sync settings.
Add a new email account
1. Select Start , enter Mail, and choose the app from the results.
2. If this is the first time you've opened the Mail app, you’ll see a Welcome page. Select Add account to get started.
If you've used the Mail app before, at the bottom of the left navigation pane, select Settings Settings icon, and then choose Manage Accounts.
Note: On a phone or tablet, tap the three dots at the bottom of the page to access Settings.
3. Select Add account.
4. Choose the type of the account you want to add.
Notes:
• You may need to scroll down in the Add an account dialog box to view all options.
• If you choose Google, you’ll need to sign in to your Google account, enter your 2-step verification code if you’ve enabled that security feature, and give Windows permission to access your information. Select Allow and your account will be created.
• If you choose another email account, you'll need to follow the special instructions under Special instructions for other accounts below.
5. Enter the required information and select Sign in. For most accounts, this is your email address, password, and the account name. The account name is what you'll see in both the left pane of the Mail app and in the Manage Accounts pane.
Note: If you receive the message “We couldn’t find info for that account. Make sure that the email address is correct and then try again,” you’ll need to select Try again three times before the button changes to Advanced. Select Advanced and follow the steps in the next section to add your account.
6. Select Done. Your data will start syncing as soon as your account is set up.
Note: It may take a few minutes for your account to synchronize. During this time, you may see "Not synced yet" in the message pane. If this message persists, you can learn how to resolve sync issues in Mail and Calendar apps.
Add an account using advanced setup
There are two ways you can access the Advanced setup options for your email account.
• Select Advanced setup if your automatic email setup fails in Step 3 above.
• Select Advanced setup from the Choose an account window in Step 2 above. The Advanced setup option is the last option on the list, and you may have to scroll to see it.
You can choose an Exchange ActiveSync account or an Internet email account. Unless your administrator has instructed you to use Exchange ActiveSync, select Internet email.
Enter the following information in the Advanced setup window.
• Email address This is the name you'll see in the left pane of the Mail app.
• User name This is your full email address.
• Password Enter your email account password.
• Account name This is the name you'll see in the left pane of the Mail app and in the Manage Accounts pane. You can choose any name you want.
• Send your messages using this name Enter the name you want recipients to see when they receive your message.
• Incoming email server You can get this information from your ISP or administrator. Usually, an incoming mail server address is in the format of mail.contoso.com or imap.google.com. For many email accounts, you can find this information in our POP and IMAP server name reference.
• Account type Choose POP3 or IMAP4. Most email accounts use IMAP4. If you don't know which one to choose, contact your ISP.
• Outgoing (SMTP) email server You can get this information from your ISP or administrator. Usually, an outgoing email server address is in the format of mail.contoso.com or smtp.contoso.com.
• By default, all four checkboxes at the bottom of the window will be selected. Most email accounts don't require any changes to these options.
Your email provider can give you the settings you need to fill in the Advanced setup but you can also go to the POP and IMAP server name reference we've provided for the most popular email providers.
After you've entered the required information, select Sign in > Done.
Note: If you're adding an account other than Gmail, see Special instructions for other accounts.
Troubleshooting
If you're having problems setting up your account, try the following.
• If you upgraded to Windows 10 or a later version, you'll need to re-add your accounts to the Mail app.
• Make sure your email address and password are correct. Passwords are case-sensitive.
• If you see your most recent messages but no older messages, you probably need to change your email sync duration.
• If you see a message that your account is out-of-date, you probably need to either update your password, your incoming or outgoing servers, or your SSL settings. See Fixing an out-of-date account for more information.
If you want to remove an account, see Delete an email account from Mail and Calendar apps.
How can I contact MSN customer support?
Dial 📲+1(856) 333-8626 from your telephone. Say "MSN" at the voice prompt to speak to a customer service representative for MSN dial-up. Say your telephone number, including the area code, at the prompt.
How do I contact Microsoft support by email?
You can send an email to Microsoft regardless of whether or not you currently use a Microsoft product or have in the past if you simply have a general inquiry.
1. Go to the Microsoft website (see Resources).
2. Scroll to the bottom of the page and
3. click on "Contact Us.".
4. Click on "E-mail Us.".
How do you access MSN email?
How to Access MSN Email [ Quick Guide] Open any browser and go to this link Hotmail.com or Login.live.com Type in your ID and Password in the required fields. Then click on the Sign In button and in the next window click on the Hotmail link at the top right corner. That’s it. A quick guide to reading your MSN email at any place.
How do I open a MSN email?
Open an MSN Email Account. Access the MSN account creation web page. From your desktop, open up your web browser of choice and navigate to the MSN email account sign up page. Enter the required information to create an account.
MSN Explorer: Get help with MSN email
MSN Explorer (Premium/Dial-up)
Most issues can be resolved by doing some basic troubleshooting. Try these four steps.
1. Double-check: One way to have a problem signing in is to not have an internet connection. Double-check your internet cables or routers.
2. Clean it up: Archive or delete older, previously read messages to tidy up your Inbox.
3. Get Hands On: Manually sync your email (instructions provided below).
4. At work: If you’re connected to the company’s network, your company’s security measures may be preventing you from accessing your email. If this is the case, contact your system administrator for options to access your email.
